Welcome to PullAroma.com.
These Terms & Conditions govern your access to and use of our website, products, and services.
By visiting, browsing, or purchasing from PullAroma.com, you agree to be bound by these Terms & Conditions.
If you do not agree, please do not use our website.
1. About Us
PullAroma.com is an online store specializing in:
- Aroma chemicals
- Niche fragrances
- Essential oils
Our goal is to deliver premium-quality aromatic products for personal, industrial, and commercial use.
2. Use of Website
By using this website, you confirm that:
- You are at least 18 years old
- You will not misuse the website for illegal or fraudulent activities
- You will provide accurate and updated information whenever required
You agree not to:
- Attempt to gain unauthorized access to our systems
- Copy, reproduce, or distribute website content without permission
- Upload harmful code, malware, or disruptive content
3. Product Information
We aim to provide accurate descriptions, but:
- Product colors, appearances, or scent strength may vary slightly due to natural factors
- Images are for representative purposes
- We reserve the right to modify product details, packaging, or pricing anytime without prior notice
4. Orders & Payments
By placing an order on PullAroma.com, you agree that:
- All information provided during checkout is correct
- You are authorized to use the selected payment method
- Orders are confirmed only after successful payment
We may cancel or refuse an order if:
- Payment is incomplete or suspicious
- Fraud is suspected
- Product is unavailable or discontinued
In such cases, a full refund will be issued where applicable.
5. Pricing & Taxes
All prices listed on PullAroma.com:
- Are inclusive/exclusive of taxes as specified on product pages
- May change without prior notice
- Do not include shipping charges unless mentioned
Applicable taxes will be added where required by law.
6. Shipping & Delivery
Shipping timelines depend on:
- Order size
- Delivery location
- Courier availability
We aim to ship orders promptly, but delays may occur due to unforeseen circumstances.
PullAroma.com is not liable for courier delays, natural disruptions, or incorrect shipping information provided by the customer.
A full Shipping & Delivery Policy can be provided separately if you need it.
7. Return & Refund Policy
PullAroma.com offers returns or refunds only in the following cases:
- Product delivered is defective, damaged, or contaminated
- A wrong product was delivered
Conditions:
- Issue must be reported within 15 days of delivery
- Clear photos/videos must be provided
- Email complaints to: pullaromasupport@gmail.com
No returns or refunds will be accepted for:
- Opened or used products
- Change of mind or personal dislike
- Claims made after 15 days
Full details are available in our Return & Refund Policy.
8. Intellectual Property
All content on the website—including designs, logos, product images, text, and graphics—is the property of PullAroma.com and protected by copyright laws.
Users may not:
- Copy
- Repost
- Modify
- Reproduce
- Redistribute
any content without written permission.
9. Third-Party Services
We may use third-party tools for:
- Payment processing
- Analytics
- Shipping
- Advertisements
These services have their own terms and privacy policies, and PullAroma.com is not responsible for their actions.
10. Limitation of Liability
PullAroma.com shall not be liable for:
- Misuse or mishandling of products
- Allergic reactions or sensitivities to fragrances or aroma chemicals
- Losses due to incorrect usage
- Delayed deliveries caused by courier or external factors
All products must be used carefully and responsibly.
11. Account & Data Security
If you create an account:
- Keep your login details confidential
- You are responsible for all activities under your account
- Notify us immediately if you suspect unauthorized access
12. Modification of Terms
We may update these terms at any time.
Changes will be posted on this page with an updated date.
Continued use of our website means you accept the revised terms.
13. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any disputes will be handled under the jurisdiction of courts located in Bikaner,Rajasthan.
14. Contact Information
For any questions, concerns, or legal inquiries, contact us at:
📧 pullaromasupport@gmail.com
🌐 Website: https://www.pullaroma.com