Privacy Policy

Welcome to PullAroma.com.
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

By accessing or using PullAroma.com, you agree to the terms described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

Collected when you register, place an order, or contact us:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing & Shipping Address
  • Payment details (Processed securely through payment gateways; we do NOT store full card information)

b) Non-Personal / Technical Information

Automatically collected through analytics tools:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited, time spent, referring URLs
  • Cookies (explained below)

c) Order & Support Information

If you contact customer support, we may collect:

  • Inquiry details
  • Communication logs
  • Issue descriptions

2. How We Use Your Information

We use your information for:

  • Processing and delivering your orders
  • Sending order updates, invoices, and notifications
  • Improving website performance and user experience
  • Responding to customer queries and support requests
  • Running marketing campaigns (email/SMS), only with your consent
  • Preventing fraud, unauthorized access, or misuse of the website
  • Maintaining legal and accounting records

3. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Improve browsing speed
  • Analyze website performance & traffic
  • Enable shopping cart and checkout functions

You may disable cookies through browser settings, but some features may not work properly.


4. Sharing of Information

We do NOT sell or trade your personal data.

We only share information with:

  • Payment gateways (for secure payment processing)
  • Delivery partners (for shipping your orders)
  • Analytics tools like Google Analytics or Meta Pixel
  • Service providers assisting in website operations

All partners are required to follow strict data-protection standards.


5. Data Security

We use advanced security measures to protect your data, including:

  • SSL (Secure Socket Layer) encryption
  • Secure servers and firewalls
  • Restricted access to personal information
  • Regular security audits

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.


6. Your Rights

Depending on your country’s data laws, you may request:

  • Access to the personal data we have about you
  • Correction or updating of inaccurate information
  • Deletion of your data (where applicable)
  • Opt-out from marketing communications

To exercise these rights, email us at: [add your support email]


7. Email & Marketing Communications

You may receive:

  • Order confirmations
  • Delivery updates
  • Promotional emails (only if subscribed)

You can unsubscribe from promotional emails anytime by clicking the “Unsubscribe” link.


8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content, privacy practices, or policies of third-party sites.


9. Children’s Privacy

PullAroma.com does not knowingly collect data from individuals under the age of 18.
If you believe a minor has submitted information, please contact us immediately.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Revisions will be posted on this page with a new “Last Updated” date.

Continued use of the website means you accept the updated policy.


11. Contact Us

For questions, concerns, or data requests, please contact us at:

📧 Email: [Insert your official support email]
🌐 Website: https://www.pullaroma.com